ISO/UNDP 53001 glossary: the terms of the standard and its audit
This ISO 53001 glossary gathers some sixty terms needed to read ISO/UNDP 53001 and follow its certification audit: management system vocabulary, notions linked to the Sustainable Development Goals and the rules of third-party certification. Each definition is written by Gardiant, gives the French equivalent and explains what the auditor checks.
Updated: · edition covered: ISO/UNDP 53001:2026
What the ISO 53001 glossary is for
The ISO/UNDP 53001 standard relies on a precise vocabulary inherited from ISO management system standards and extended with notions from the sustainable development field. Several everyday words carry a narrower meaning there. Top management means the highest level of decision-making, not any manager. Monitoring is tracking done by the organisation itself, not the yearly visit of the certification body. Observation is both a type of audit finding and a way of collecting evidence.
Those distinctions matter once an audit begins. A chief executive, an SDG lead or a buyer reading an audit report needs to know what a minor nonconformity implies, why a correction is not enough on its own, or how the scope of the management system differs from the scope of certification. The glossary answers these questions one term at a time, always from the same angle: what the auditor looks at when meeting the notion in the field.
It is also written for readers who discover the SDGs through the standard. The 2030 Agenda, SDG targets, priority SDGs, contribution and impact are explained without jargon, with the necessary caution where a notion such as double materiality comes from another framework and is not, as far as can be established, defined by ISO 53001 itself.
Definitions written by Gardiant, not quoted from the standard
The text of ISO/UNDP 53001 is protected by copyright and sold by ISO and by national standards bodies, such as AFNOR in France. None of the definitions in this glossary is an extract from it. Each one is phrased so that it can be understood without the standard to hand, and none should be quoted as the official definition.
Where the content proper to the standard cannot be traced to a public source, the definition stays at the level of the harmonized structure shared by ISO management system standards, or of what BSI, publisher of the British edition, has made public. Certification terms follow the logic of ISO/IEC 17021-1, the standard that sets requirements for bodies certifying management systems; SDG terms follow United Nations publications. When a precise requirement is in doubt, only the purchased text is authoritative.
Glossary terms mapped to the clauses
| Part | Title | Glossary terms |
|---|---|---|
| Clause 4 | Context of the organization | organisation, context of the organization, interested party, stakeholder, scope, management system |
| Clause 5 | Leadership | top management, leadership, policy |
| Clause 6 | Planning | risk, opportunity, objective, priority SDG, SDG target |
| Clause 7 | Support | competence, awareness, documented information |
| Clause 8 | Operation | process, operational planning and control, outsource |
| Clause 9 | Performance evaluation | monitoring, measurement, performance, effectiveness, internal audit, management review |
| Clause 10 | Improvement | continual improvement, nonconformity, correction, corrective action |
| Certification | Rules of ISO/IEC 17021-1 | certification body, accreditation, stage 1 and stage 2 audits, surveillance audit, audit finding, impartiality, certificate, suspension, withdrawal |
ISO wording and French equivalents
ISO/UNDP 53001 was drafted in English, and the glossary uses the wording found across ISO management system standards: interested party rather than stakeholder, documented information rather than records, nonconformity written as one word, continual rather than continuous improvement. Clause titles keep the ISO spelling, as in Context of the organization, while running text follows British usage.
Each entry also gives the French equivalent of the term. Gardiant works in French and English, and audit reports, contracts or supplier questionnaires can circulate in both languages within the same group. Knowing that surveillance in French covers both the internal monitoring of indicators and the certification body's surveillance audit avoids a common misreading.
Entries point to one another: each term lists two or three neighbouring notions with a short definition, and links to the terms closest to it or easiest to confuse with it. Links to clause 4 requirements and the following clauses place a definition back in the requirement that uses it, and the page on ISO 53001 certification sets out the audit cycle in which the certification terms apply.
All glossary terms
- Accreditation: definition (ISO/UNDP 53001)Accreditation (French: *accréditation*) is the formal recognition, by a national accreditation body, that a conformity assessment body such as a certification body is competent and impartial.
- Corrective action: definition (ISO/UNDP 53001)A corrective action (French: *action corrective*) removes the cause of a nonconformity so that it does not happen again or appear elsewhere.
- 2030 Agenda: definition (ISO/UNDP 53001)The 2030 Agenda for Sustainable Development (French: *Agenda 2030*) is the framework adopted by the United Nations General Assembly in 2015.
- Continual improvement: definition (ISO/UNDP 53001)Continual improvement (French: *amélioration continue*) is the recurring activity through which an organisation strengthens its performance and the relevance of its management system.
- Certification audit: definition (ISO/UNDP 53001)A certification audit (French: *audit de certification*) is the initial audit through which a certification body checks that an SDG management system meets ISO 53001 before a first certification decision.
- Recertification audit: definition (ISO/UNDP 53001)A recertification audit (French: *audit de renouvellement*) takes place before an ISO 53001 certificate expires, so that a decision can be made on renewing it for a further three-year cycle.
- Surveillance audit: definition (ISO/UNDP 53001)A surveillance audit (French: *audit de surveillance*) is a periodic audit carried out by the certification body while an ISO 53001 certificate is valid.
- Stage 1 audit: definition (ISO/UNDP 53001)A stage 1 audit (French: *audit d'étape 1*) is the first part of an initial certification audit.
- Stage 2 audit: definition (ISO/UNDP 53001)A stage 2 audit (French: *audit d'étape 2*) is the second part of an initial certification audit.
- Internal audit: definition (ISO/UNDP 53001)An internal audit (French: *audit interne*) is one the organisation conducts itself, or has conducted on its behalf, to check that its SDG management system follows its own rules and the standard and is effectively implemented.
- Certificate: definition (ISO/UNDP 53001)A certificate (French: *certificat*) is the document issued by a certification body after a favourable decision.
- Third-party certification: definition (ISO/UNDP 53001)Third-party certification (French: *certification par tierce partie*) is an attestation, by a body independent of both the audited organisation and its customers, that a management system meets the requirements of a standard.
- SDG target: definition (ISO/UNDP 53001)An SDG target (French: *cible ODD*) is one of the 169 sub-goals that give detail to the 17 Sustainable Development Goals.
- Competence: definition (ISO/UNDP 53001)Competence (French: *compétence*) is the demonstrated ability to apply knowledge and skills to achieve an intended result.
- Conflict of interest: definition (ISO/UNDP 53001)A conflict of interest (French: *conflit d'intérêts*) is a situation in which a personal, commercial or financial interest could compromise, or appear to compromise, the objectivity of an auditor or a certification body.
- Conformity: definition (ISO/UNDP 53001)Conformity (French: *conformité*) is the fulfilment of a requirement.
- Audit finding: definition (ISO/UNDP 53001)An audit finding (French: *constat d'audit*) is the result of comparing the evidence collected with the audit criteria.
- Context of the organization: definition (ISO/UNDP 53001)The context of the organization (French: *contexte de l'organisme*) covers the internal and external issues that shape an organisation's ability to contribute to the SDGs: market, regulation, supply chain, location, internal culture.
- Contribution to the SDGs: definition (ISO/UNDP 53001)Contribution to the SDGs (French: *contribution aux ODD*) is the effect, positive or negative, that an organisation's activities, products and decisions have on achieving the Sustainable Development Goals.
- Correction: definition (ISO/UNDP 53001)A correction (French: *correction*) is an immediate action taken to eliminate a detected nonconformity or its effects, without tackling its cause.
- Audit criteria: definition (ISO/UNDP 53001)Audit criteria (French: *critères d'audit*) are the set of requirements used as the reference against which evidence is compared.
- Certification cycle: definition (ISO/UNDP 53001)The certification cycle (French: *cycle de certification*) is the three-year period covered by an ISO 53001 certificate.
- Certification decision: definition (ISO/UNDP 53001)A certification decision (French: *décision de certification*) is the act by which a certification body grants, refuses, maintains, renews, suspends or withdraws an ISO 53001 certificate.
- Sustainable development: definition (ISO/UNDP 53001)Sustainable development (French: *développement durable*) means development that meets present needs without compromising the ability of future generations to meet theirs, balancing economic, social and environmental concerns.
- Top management: definition (ISO/UNDP 53001)Top management (French: *direction*) is the person or group of people who direct and control the organisation at the highest level: chief executive, executive committee, board of an association.
- Scope: definition (ISO/UNDP 53001)The scope (French: *domaine d'application*) sets the boundaries of the SDG management system: activities, products or services, sites and entities covered.
- Double materiality: definition (ISO/UNDP 53001)Double materiality (French: *double matérialité*) is a principle of European sustainability reporting: an issue matters either because the organisation affects people or the environment, or because it affects the organisation's financial position.
- Sampling: definition (ISO/UNDP 53001)Sampling (French: *échantillonnage*) means that the auditor examines only part of the available items, whether records, sites, suppliers or people, in order to draw a conclusion about the whole.
- Effectiveness: definition (ISO/UNDP 53001)Effectiveness (French: *efficacité*) is the extent to which planned activities are carried out and planned results achieved.
- Requirement: definition (ISO/UNDP 53001)A requirement (French: *exigence*) is a need or expectation that is stated, generally implied or obligatory.
- Outsource: definition (ISO/UNDP 53001)To outsource (French: *externaliser*) is to entrust an external provider with all or part of a function or process that remains within the scope of the management system.
- Impact: definition (ISO/UNDP 53001)An impact (French: *impact*, the same word) is a change, positive or negative, that an organisation causes or contributes to for people, society, the economy or the environment.
- Impartiality: definition (ISO/UNDP 53001)Impartiality (French: *impartialité*) means that a certification body assesses and decides objectively, without its judgements being swayed by commercial, financial or personal interests.
- Documented information: definition (ISO/UNDP 53001)Documented information (French: *information documentée*) is information an organisation must control and keep up to date, whatever the medium: text, database, dashboard, video.
- Leadership: definition (ISO/UNDP 53001)Leadership (French: *leadership*, the same word) refers, in standards built on the harmonized structure, to the demonstrated involvement of top management in the management system.
- Operational planning and control: definition (ISO/UNDP 53001)Operational planning and control (French: *maîtrise opérationnelle*) covers the arrangements through which an organisation organises, runs and checks the processes that carry its contribution to the SDGs: criteria, methods, resources, management of change and of outsourced processes.
- Measurement: definition (ISO/UNDP 53001)Measurement (French: *mesure*) is the process of determining a value: tonnes of CO₂ emitted, a gender pay gap, the share of suppliers assessed.
- Nonconformity: definition (ISO/UNDP 53001)A nonconformity (French: *non-conformité*) is the non-fulfilment of a requirement.
- Major nonconformity: definition (ISO/UNDP 53001)A major nonconformity (French: *non-conformité majeure*) is a lapse that undermines the ability of the SDG management system to achieve its intended results.
- Minor nonconformity: definition (ISO/UNDP 53001)A minor nonconformity (French: *non-conformité mineure*) is a genuine deviation from an ISO 53001 requirement that does not, on its own, undermine the ability of the SDG management system to achieve its results.
- Objective: definition (ISO/UNDP 53001)An objective (French: *objectif*) is a result to be achieved, set at a given level and for a given function.
- Sustainable Development Goals: definition (ISO/UNDP 53001)The Sustainable Development Goals (SDGs), *Objectifs de développement durable (ODD)* in French, are the 17 goals adopted by the United Nations General Assembly in 2015 to end poverty, protect the planet and ensure prosperity by 2030.
- Observation: definition (ISO/UNDP 53001)An observation (French: *observation*), sometimes called an area of concern, is a finding in an audit report that is not a nonconformity but flags a weak point that could become one.
- Priority SDG: definition (ISO/UNDP 53001)A priority SDG (French: *ODD prioritaire*) is a Sustainable Development Goal that the organisation treats as central to its management system, because its activities contribute strongly to it or risk harming it.
- Opportunity: definition (ISO/UNDP 53001)An opportunity (French: *opportunité*) is a favourable circumstance an organisation can use to achieve or exceed its intended results.
- Organisation: definition (ISO/UNDP 53001)In ISO 53001 vocabulary, the organisation (French: *organisme*; ISO spells it *organization*) is the entity that sets up the SDG management system and applies for certification: company, local authority, association or public body, whatever its size.
- Certification body: definition (ISO/UNDP 53001)A certification body (French: *organisme certificateur*) is an independent entity that audits an organisation's management system and decides, on the basis of the results, whether to grant, maintain or withdraw a certificate.
- Interested party: definition (ISO/UNDP 53001)An interested party (French: *partie intéressée*) is a person or group that can affect the organisation's decisions, be affected by them, or perceive itself to be affected: employees, customers, suppliers, neighbours, funders, authorities.
- Stakeholder: definition (ISO/UNDP 53001)A stakeholder (French: *partie prenante*) is, in the everyday language of social responsibility and sustainability reporting, any person or group concerned by an organisation's activities.
- Performance: definition (ISO/UNDP 53001)Performance (French: *performance*, the same word) is a measurable result, quantitative or qualitative.
- Scope of certification: definition (ISO/UNDP 53001)The scope of certification (French: *périmètre de certification*) describes what an ISO 53001 certificate covers: activities, sites, entities and, where relevant, exclusions.
- UNDP: definition (ISO/UNDP 53001)UNDP, the United Nations Development Programme (French: *PNUD*), is the UN agency dedicated to development.
- Policy: definition (ISO/UNDP 53001)A policy (French: *politique*) states the intentions and direction of an organisation, as formally expressed by its top management.
- Audit evidence: definition (ISO/UNDP 53001)Audit evidence (French: *preuve d'audit*) is verifiable information, whether records, statements of fact or other material, relevant to the audit criteria.
- Process: definition (ISO/UNDP 53001)A process (French: *processus*) is a set of related activities that uses inputs to deliver a result.
- Withdrawal: definition (ISO/UNDP 53001)Withdrawal (French: *retrait*) is the permanent cancellation of an ISO 53001 certificate by the certification body.
- Management review: definition (ISO/UNDP 53001)Management review (French: *revue de direction*) is the examination of the SDG management system by top management at planned intervals: results, changes in context, feedback from interested parties, audits, resources.
- Risk: definition (ISO/UNDP 53001)Risk (French: *risque*) is the effect of uncertainty on expected results, whether unfavourable or favourable.
- Awareness: definition (ISO/UNDP 53001)Awareness (French: *sensibilisation*) means that people working under the organisation's control know the SDG policy, the objectives relevant to them, their own contribution to the system and the consequences of not meeting its requirements.
- Publicly available specification: definition (ISO/UNDP 53001)A publicly available specification, or PAS (French: *spécification publiquement disponible*), is an ISO document developed faster than an International Standard to meet an urgent need, with narrower consensus.
- Harmonized structure: definition (ISO/UNDP 53001)The harmonized structure (French: *structure harmonisée*), formerly known as Annex SL, is the common framework ISO applies to its management system standards: ten clauses with identical core terms and requirements.
- Monitoring: definition (ISO/UNDP 53001)Monitoring (French: *surveillance*) means determining the status of a system, process or activity by observing, checking or recording information at defined intervals.
- Suspension: definition (ISO/UNDP 53001)Suspension (French: *suspension*) is the temporary invalidation of an ISO 53001 certificate, decided by the certification body.
- Management system: definition (ISO/UNDP 53001)A management system (French: *système de management*) is the organised set of policies, objectives, processes, roles and resources an organisation uses to achieve given results.
Frequently asked questions
Are the glossary definitions those of the ISO/UNDP 53001 standard?
No. The text of the standard is protected by copyright and cannot be reproduced. The definitions are written by Gardiant to explain each notion and the way an auditor examines it. They do not replace the official text, sold by ISO and national standards bodies, which alone is authoritative during an audit.
Why does each entry give the French equivalent?
Gardiant publishes in French and English, and many groups audited against ISO 53001 operate in both languages. Reports, contracts and customer questionnaires may use either. Giving the exact French term avoids confusion, for example between monitoring, which the French standards vocabulary calls surveillance, and the surveillance audit carried out by the certification body.
Does the glossary cover certification vocabulary as well?
Yes. Part of the glossary describes the rules of third-party certification drawn from ISO/IEC 17021-1: stage 1 and stage 2 audits, the three-year cycle, surveillance audits, findings, major and minor nonconformities, suspension and withdrawal. These notions apply to every management system standard, ISO/UNDP 53001 included, and are detailed further on the certification process page.